Application Form

Pre-Training Review (PTR)

The Pre-Training Review (PTR) is conducted prior to the enrolment into your course of studies to ensure that the training and assessment provided by Melbourne Trades College can meet the student’s individual needs.

Before we make an offer, Melbourne Trades College is required to review student’s current competencies, student needs, English level, *support requirements and oral communication skills, to enrol them in the most appropriate course to achieve their intended outcomes.

*Refer to Melbourne Trades College’s Student support and welfare policy for more information on the support services provided by the college.

The pre-training review ensures that Melbourne Trades College:

• understands the student’s reasons for undertaking the course
• ensures the suitability of the training for the students
• Understands the student’s current competencies and therefore provides opportunities for these to be assessed.
• Provides students with information necessary for them to make enrolment decision and to ensure that students reasons for undertaking qualification with Melbourne Trades College aligns with their previous experience in particular sector (If any), educational and career goals.
• Identifies possible Recognition of Prior Learning (RPL) and/or Credit Transfer (CT), student’s English level, oral communication skills, knowledge on Language Literacy and Numeracy skills.
• check if the training and assessment strategies employed to deliver the course suits the student’ needs, and
• Provides relevant support required for the student to succeed in the course.

Guidelines for PTR-To be filled up by Students

1. Students are required to fill up this PTR form.
2. Students are required to read all the details of their course, policies and procedures of Melbourne Trade College before filling up the answers and complete all the answers of this PTR form in a true and correct manner. Information can be made available from the Student Handbook/Student Prospectus and/or website.
3. Enrolment officer or representative will conduct PTR Interview via Telephonic Conversation or via Face to Face.
   • PTR Interview conducted via Telephone-If PTR Interview is conducted via telephone, Enrolment officer or representative will call the student and check student’s identity like name, date of birth and/or course undertaken to ensure that the student has genuinely completed the information by himself/herself. For telephonic Conversation, a communication log will be retained as an evidence of student declaration in lieu of the student’s physical signature e.g. through E-mail, call notes, etc. Response of the discussion will be recorded by the Enrolment officer or representative.
   • PTR Interview conducted Face to Face- During face-to-face PTR interview, Enrolment Officer or representative will verify with the student if all the answers have been completed by the student. Discussion notes will be maintained and recorded.
4. During both Telephonic and/or Face to face PTR Interview, Enrolment officer or representative will verify the answers provided by the student and check:
• if the student is aware of the policies, procedures, and other information necessary for the students.
• if the student has received true and accurate information and if they are suitable to undertake the course/s.
5. Enrolment officer or representative will ensure that PTR form received along with the application form is completed by the student intending to apply for the course.
6. If students have not received sufficient information

   i.e. are not aware of the policies, procedures and other information necessary for students to make enrolment decision to study at Melbourne Trades College, Enrolment officer or representative will provide necessary information to the student required to make enrolment decision.

7. For example: If students have answered “No” or have not answered the questions in the PTR form, Enrolment officer or representative will provide students with true and accurate information so that students can make an informed decision about their enrolment in the courses at Melbourne Trades College.
8. While conducting PTR, Enrolment officer or representative will take information from the Application form and Pre training review form to identify any support and needs required by the student which includes (but is not limited to) disability support, RPL/CT, English language support, etc.
9. At the final stage of the PTR, the Enrolment officer or representative will fill up the pre training evaluation checklist to ensure that the student is enrolled in a course suitable to his/her needs, abilities, and study/career goals, and to recommend appropriate learning or other support.

Please Note: Enrolment officer will take holistic approach while assessing student’s answers during Pre-Training Review by ensuring that all the answers provided by students aligns with their educational and future goals.

If student’s answer does not align with the student’s educational or future goals, Enrolment officer or representative will have a thorough discussion with the student and offer him support or guidance if required.

Student will not be given admission if student’s stated reasons for undertaking course does not align with his/her future plan and/or previous experience in that particular area (if any).

Application Rejection

Student’s Application will be rejected if:

• Student does not have the appropriate work experience, level of skills and the ability to undertake the course successfully.
• Enrolment in the course is not aligned with the student’s educational goals, work/career goals and/or previous experience in that area (if any).
• Student does not meet the entry requirements specified for the course including English requirements, academic requirements, age, and does not have the ability to undertake this course successfully.
• Student does not have appropriate listening and oral communication skills as interpreted during PTR Interview.

Enrolment officer will inform the student before cancelling and discuss reasons for cancellation.

Students are requested to fill all the questions provided in the form below. If any doubt arises, please contact Melbourne Trades College administration on ph. – 03 7066 5255 or email - info@melbtc.vic.edu.au

Important Information for Students

Please read the below given information carefully before signing the application form. Students may contact Melbourne Trades College for any further information or email us at EMAIL info@melbtc.vic.edu.au . It is advisable to read Student’s handbook for detailed information.

For VET Qualifications: Course Monitoring and Attendance Policy

Melbourne Trades College has a Course Monitoring and Attendance Policy which states that the students are required to maintain satisfactory course progress throughout the course. Students are also required to attend their classes and maintain 80% of attendance throughout the course. Low attendance implies that student might not be able to complete their course on time and it might lead to unsatisfactory course progress. Melbourne Trades College is required to report students on the basis of unsatisfactory course progress in two consecutive study periods to the Department of Home Affairs (DHA).

Satisfactory course Progress: where a student is able to meet course progress requirements for a study period as identified in the Training and Assessment Strategy for each course.

Satisfactory course progress is defined as successfully completing or demonstrating competency in at least 50% of the units in any study period.

Hence, students are required to attend classes in accordance with course timetables to make satisfactory course progress. Under the Education Services for Overseas Students Act 2000 and the National Code 2018, Melbourne Trades College is required to report unsatisfactory course progress (failing to complete at least 50% of units for two consecutive study periods) to the Department of Home Affairs (DHA) via PRISMS.

Note: Students will not be reported based on attendance. However, low attendance may lead to unsatisfactory course progress which can lead to you being reported to the DHA.

If an overseas student is not attending scheduled classes, but is making satisfactory progress in their course, then the course duration set may not be suitable for that student—because this may mean that they already have the skills, knowledge and experience to progress in their course without receiving structured training.

Melbourne Trades College will reduce the duration of the

course to the minimum duration required, given the student’s existing skills and knowledge, while maintaining a minimum of 20 scheduled course contact hours per week.

For detailed information, kindly refer to Course Monitoring and Attendance Policy available on website or refer to Student’s handbook.

Satisfactory Attendance: Students must maintain a minimum of 80% of attendance throughout the course for satisfactory attendance.

Please Note: Students are required to attend a minimum 20 scheduled course contact hours per week

Fee Payment

1. The initial tuition fee, application fee and material fee (if applicable) as stated in the offer letter must be paid in advance before the commencement of the course for confirmation of enrolment at Melbourne Trades College.
2. Students are not required to pay more than the initial tuition fee amount as stated on the offer letter (or 50% of the tuition fee) before the start of the course. However, students can pay more than 50% if they wish to do so. Any amount of fees paid before the start of the course will be reflected on the Confirmation of Enrolment (COE).
3. Any remaining tuition fees can be paid through payment plan arrangements. All students are required to understand and sign the fees agreement which states the next instalment amounts with the due dates. All due dates on the tuition fees are kept at standard 15th of every month.
4. Student must pay full tuition fees for each term by the due date or as specified in the invoices unless any other payment plan/arrangement is agreed with Melbourne Trades College.
5. Tuition fees will be payable to the College by a bank draft or telegraphic transfer (or other approved payment options) in Australian dollars as agreed by Melbourne Trades College.
6. Students must pay their fee directly to Melbourne Trades College. Student should not pay the fee to the agent and/ or third party in relation to the application for enrolment.
7. Reminder Letter
8. In case the student's instalment falls on a particular month, a friendly email reminder along with the first warning letter will be issued to the student after 7 working days of the date when the student has missed the payment i.e. 7 working days after the "due date". Students may also be informed via phone call or post for initial reminder.
   After sending the first warning letter, if the student fails to make the payment again and does not communicate with the accounts department, a second warning letter will be issued to the student after 7 Working days of sending the first warning letter. Students will be provided with 7 more working days to make the payment or to request for an extension. Students must meet the Accounts Officer or call Melbourne Trades College at info@melbtc.vic.edu.au if they require any kind of support.
9. If a student fails to make the payment and/or does not communicate with Melbourne Trades College even after the second warning letter, a final notice i.e." Intention to cancel Enrolment" will be issued to the student. Students will be provided with 20 working days to make complaints or lodge appeals.
10. If a student fails to make the payment of the outstanding fees after sending Intention to cancel enrolment and/or does not access the complaints and appeals procedures, Student’s enrolment will be cancelled after 20 working days of the final notice. The suspension of enrolment will cause following restrictions to apply:
11. Loss of access to the College’s library service, Learning Management System, classroom, computer system including internet and others.
12. Loss of access to enrolment records, results and academic certificates.
13. Inability to attend any classes where this may result in students having to repeat missed work and/units.
14. The student has the right to appeal against the decision from the date of letter. Refer to complaints and appeal policy for information available on Melbourne Trades College s website.

If the student decides to appeal against the decision, his/her enrolment will be kept active until both internal and external appeal process is completed.

1. If students choose not to appeal against Melbourne Trades College’s decision and makes no further payment or do not contact the college concerning their debt, their enrolment may be cancelled, and the student will be reported to the Department of Home Affairs for non-payment of fees.
2. If student decides to not appeal against the decision and accepts to pay the fees, then students will be required to pay the full dues along with late fee of $50 per week.
3. An additional fee for re-assessments will be applicable when: Students must undergo reassessment after two additional attempts. (Re-assessment fee after 2 attempts - $300), or Students must repeat a subject (Repeat unit fee- $300).

• Students who enrol in additional courses will be required to pay a separate tuition fee as specified for the course.
• The tuition fee charged to the student will remain the same provided the student remains enrolled in the same course. If the student transfers the course, tuition fee for the transferred course will be applied.

Please Note: Fees are subjected to change without prior notice. Students are advised to contact student administration for updated fees and charges. However, fees won’t change once student agreement has been signed.

• If the student’s visa status changes (e.g. becomes a temporary or permanent resident), the student will continue to pay full overseas student fees for the duration of the enrolled program.
• Melbourne Trades College reserves the right to engage in any third party to recover any outstanding fees payable to Melbourne Trades College. The cost incurred to Melbourne Trades College for engaging a third party to recover such outstanding fees will be charged to the student.
• Melbourne Trades College has Refund’s policy and procedures to ensure all students are treated fairly and with integrity when applying for refunds.
• All refunds applications will be submitted to the student administration department and the following procedures will be followed in assessing the application.
• All ‘refunds’ will be approved by the Accounts Officer and the applications will be processed within 10 working days of the application being placed.

Refund of Tuition fees

A student who wishes to apply for a refund of tuition fees in accordance with this refund policy should do so by filling up a Refund Application form is available at Melbourne Trades College’s reception and on Melbourne Trades College’s website www.melbournetradescollege.vic.edu.au Students must submit refund application form along with other supporting documents on campus. The documents should be submitted to:

Accounts Officer

Exceed Ventures Pty Ltd t/a Melbourne Trades College

73Ashley Street, Braybrook, Victoria – 3019 Australia Email us at info@melbtc.vic.edu.au

All students’ refunds are conditional on the following

COOLING OFF PERIOD

Melbourne Trades College will provide applicants a 7-day cooling off period. This means that if a student accepts the offer letter to study at Melbourne Trades College and pays Melbourne Trades College relevant course fees as per the signed agreement. If the student changes their mind (for any reason), a full refund of course fees paid till date will be provided. Students must notify Melbourne Trades College in writing within 7 days of the signed agreement date.

STUDENT’S RIGHTS TO APPEAL

1. Any student who is refused for a refund by Melbourne Trades College may appeal within 20 working days in writing to the student Administration Manager and follow the complaints and appeal process of Melbourne Trades College.
2. Melbourne Trades College’s appeal process does not restrict the student’s right to pursue other legal avenues.

The written agreement and the right to make complaints and seek appeals of decisions and action under various processes, does not affect the rights of the students to take action under the Australian Consumer Law if the Australian Consumer Law applies.

Timeline for refund

It is to be noted that refund will be made available to students differently based on the student’s default and providers (Melbourne Trades College) default.

1. In case of Student default: Refund will be paid within the period of 20 working days after receiving written notification/claim from student and relevant forms duly signed by the student.
2. In case of Provider’s (Melbourne Trades College) default: Refund will be paid within the period of 14 days after cessation of the course.

Please refer to detailed information on fee payment and refunds on the Fee payment and Refund policy available on Melbourne Trades College’s website and/or student’s handbook.

Tuition Protection Services

The Tuition Protection Service (TPS) is an initiative of the Australian Government to assist international students whose education providers are unable to fully deliver their course of study. The TPS ensures that international students are able to either:

• complete their studies in another course or with another education provider or
• receive a refund of their unspent tuition fee For more information, please visit https://tps.gov.au/Home/NotLoggedIn

• Complaints and Appeals Policy

  Melbourne Trades College has a student’s “Complaints and Appeals Policy and Procedures” to provide students with a fair and equitable process for resolving any disputes or complaints they may have. After completing Melbourne Trades College’s informal and formal complaints processes, a student dissatisfied with

  the outcome may lodge an internal appeal. If dissatisfied with the outcome, the students may lodge an appeal externally i.e., request mediation through the Overseas Student Ombudsman, which is free of cost. It is important that the student refers to a detailed complaints and appeals procedure in student’s handbook. Alternatively, it can be obtained from the Administration or viewed at website www.melbournetradescollege.vic.edu.au

  IMP NOTE: The Overseas Students Ombudsman is a free and independent service.

  Examples of an external or independent body or person may include:

• private conciliators or dispute resolution counsellors
• a complaints and appeals body established by a peak industry body
• representatives of Commonwealth and state or territory
• government departments including the Office of the Training Advocate; or Commonwealth and state or territory offices of the Ombudsman may be the appropriate body for a public provider.

The Overseas Students Ombudsman (OSO)

The Overseas Students Ombudsman investigates complaints about problems that overseas students have with private education and training in Australia. The Ombudsman's services are free, independent and impartial. You can find out more about this service on their website: http://www.ombudsman.gov.au/.

Media Consent

From time to time, Melbourne Trades College staff may request to take photographs/videos or verbal/written interviews/testimonials of students at Melbourne Trades College or at places where the student is involved in an activity. These creations may be used in a classroom, or at on-the-job work activities or could be published by Melbourne Trades College in print, digital or broadcast media such as documents, the student magazine, website, television, YouTube, social media platforms, newsletters, displays, journals, professional development materials for trainers and marketing collateral.

Staff may also at times request that students provide any of the

above of the students’ own creation for the same purposes.

• I consent to the use of my photos / videos / testimonials / interviews to be used in Melbourne Trades College’s promotional materials prepared for marketing purposes in Australia and overseas.

Media Consent withdrawal option

You have the right to refuse the use of your image or work. You may also decline the media consent by choosing “no consent” option below or withdraw your consent any time by sending an email or contacting Melbourne Trades College’s student administration.

• I do not consent to the use of my photos/videos/testimonials/interviews to be used

in Melbourne Trades College’s promotional materials prepared for marketing purposes in Australia and overseas.

Privacy Notice

Personal information may be collected and disclosed to relevant bodies which may include verification of a student's previous qualifications, Commonwealth and State Agencies and the Department of Home affairs regarding change in enrolment details or in case of a breach of the visa conditions such as unsatisfactory course progress.

Melbourne Trades College will endeavor to take all the reasonable steps to protect personal information from misuse, loss or unauthorised access, modification or disclosure.

stores and uses personal information only for the purposes of administering student enrolment and education. The information collected is confidential and will not be disclosed to third parties without your consent, except to meet government, legal or other regulatory authority requirements.

Information is collected on this form and during your enrolment in order to meet the obligations of Melbourne Trade College under the ESOS Act and the National Code 2018; and to ensure student compliance with the conditions of their visas and their obligations under Australian immigration laws generally. The authority to collect this information is contained in the Education Services for Overseas Students Act 2000 (ESOS Act 2000), the Education Services for Overseas Students Regulations 2019 and the National Code of Practice for Providers of Education and training to Overseas Students 2018 (National Code 2018). Information collected about you on this form and during your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant, the Tuition Protection Scheme and the TPS Director. In other instances, information collected on this form or during your enrolment can be disclosed without your consent where authorised or required by the law.

Under the Data Provision Requirements 2020, Melbourne Trades College is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).

Your personal information (including the personal information contained on this application form, USI and your training activity data) may be used or disclosed by Melbourne Trades College for statistical, administrative, regulatory and research purposes. Melbourne Trades College may disclose your personal information for these purposes to third parties, including:

• Commonwealth and State or Territory government departments and authorised agencies.
• National Centre for Vocational Education Research (NCVER);
• Personal information that has to be disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
  • populating authenticated VET transcript
  • pre-populating Melbourne Trades College’s student application/enrolment forms
• facilitating statistics and research relating to education, including surveys and data linkage
• Understanding how the VET market operates, for policy, workforce planning   and   consumer   information; and Administering VET, including program administration, regulation, monitoring and evaluation.

You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third-party.

contractor. Please note that you may opt out of the survey at the time of being contacted.

NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).

Access, correction and complaints

You have the right to seek access to or correction of your own personal information. You may also complain if you believe your privacy has been breached. Complaints and Appeals policy and procedures is available on Melbourne Trades College’s website and can also be made available from the reception.

Emergency Medical Indemnity                                                   

I ____ also authorise Melbourne Trades College or their representative to obtain Medical Treatment in the event of an emergency and indemnify Melbourne Trades College or their representative.

If you wish for Melbourne Trades College to create a USI on your behalf, be aware of the following:

Melbourne Trades College will collect information about you for the purpose of creating a USI, this information is collected under the Student Identifiers Act 2014

This information can only be used for:

• Applying, verifying and giving a USI
• Resolving problems with a USI; and
• Creating authenticated vocational education and training (VET) transcripts. This information may be shared with:
• Commonwealth and State/Territory government departments and agencies and statutory bodies performing functions relating to VET for:
• The purpose of administering and auditing VET, VET providers and VET programs.
• Education related policy and research purposes; and
• To assist in determining eligibility for training subsidies
• VET regulators to enable them to perform their VET regulatory functions.
• VET admissions Bodies for the purpose of administering VET and VET programs,
• Current and former Registered Training Organisations to enable them to deliver VET courses to individual, meet their reporting obligations under the VET standards and government contracts and assist in determining eligibility for training subsidies.
• Schools/Institutes for the purpose of delivering VET courses to the individual and reporting on these courses.
• The National Centre for Vocational Education Research for the purpose of creating authenticated VET transcripts, resolving problems with USIs and the collection, preparation and auditing of national VET statistics.
• Researchers for education and training related research purposes.
• Any other person or agency that may be authorised or required by law to access the information.
• Any entity contractually engaged by the Student Identifies Registrar to assist in the performance of his or her functions in the administration of the USI system; and

Will not be disclosed without your consent unless authorised or required by or under law.

If you would like us (Melbourne Trades College) to apply for a USI on your behalf, you must authorise us to do so (refer to USI section mentioned above in the application form and declare that you have read the privacy information at https://www.usi.gov.au/documents/privacy-notice-when-rto-applies-their-behal. You must also provide some additional information as noted below so that we can apply for a USI on your behalf.

Students will be required to fill up USI consent Application form during induction prior to the course commencement.